Refund policy

UP TO 14 DAYS AFTER RECEIVING YOUR ORDER, YOU CAN RETURN YOUR ORDERS/PRODUCTS. IF THIS IS THE CASE, CONTACT OUR SUPPORT TEAM VIA EMAIL WITH YOUR ORDER NUMBER, NAME AND A QUICK NOTE. 

ALL RETURNED ITEMS MUST BE IN AN AS RECEIVED CONDITION MEANING THEM TO BE UNWORN AND INCLUDING ALL TAGS AND BAGS. IF NOT YOU MAY GET CHARGED WITH THE DAMAGED ITEMS COSTS. 

THE REFUND TAKES ABOUT 7 BUSINESS DAYS

PRE-ORDERS CAN NOT BE CANCELED OR RETURNED!

PLEASE NOTE THAT WE DO NOT COVER THE SHIPPING COSTS FOR RETURNS

IF YOU HAVE ANY PROBLEMS PLEASE CONTACT US AND WE WILL FIND A SOLUTION.

 

Nils Köhler

Schlossstraße 103

65719 Hofheim Am Taunus

Germany